All data transmitted between your device and bd99bd servers is protected by 256-bit SSL/TLS encryption — the same standard used by regulated financial institutions worldwide.
bd99bd collects only the data necessary to operate the platform, verify your identity, process payments, and comply with applicable regulations. We do not sell personal data to third-party marketers.
You hold the right to access, correct, delete, and restrict the processing of your personal data. bd99bd honours all valid data subject requests within 30 days of receipt.
1. Overview and Scope
bd99bd ("we", "us", "our") is committed to safeguarding the privacy and personal data of every individual who interacts with the bd99bd platform at bd99bd.club. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with the bd99bd online casino and sports betting services.
This policy applies to all personal data processed by bd99bd, whether collected through the bd99bd website, through customer support communications, or through payment processing interactions via platforms such as bKash, Nagad, Rocket, and Upay. It is intended to be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.
By registering an account on bd99bd, accessing any part of the platform, or otherwise submitting personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this policy, you should discontinue use of the bd99bd platform immediately.
2. Personal Data We Collect
bd99bd collects personal data that falls into the following categories:
2.1 Registration and Account Data
- Full legal name
- Date of birth (for age verification purposes)
- Email address
- Mobile phone number (Bangladesh local number)
- Username and encrypted password
- Preferred language and currency
2.2 Identity Verification (KYC) Data
- National Identity Card (NID) number and scanned copy
- Passport or driver's licence details where an NID is unavailable
- Proof of address documents (utility bills, bank statements issued in Bangladesh)
- Selfie or photographic proof of identity where required by our compliance team
- Payment method ownership documentation (e.g., screenshot of registered bKash or Nagad account)
2.3 Financial Transaction Data
- Deposit and withdrawal amounts and timestamps
- Payment method identifiers (mobile wallet numbers, partial account references)
- Transaction reference numbers provided by bKash, Nagad, Rocket, Upay, SureCash, or Tap
- Account balance history
2.4 Gameplay and Betting Activity Data
- Game session logs, including game type, stake amount, outcome, and timestamp
- Sports betting selections, odds accepted, and settlement results
- Bonus activation, wagering progress, and promotional participation records
2.5 Technical and Device Data
- IP address and geolocation data (country and city level)
- Device type, operating system, and browser version
- Session duration, page views, and navigation path data
- Cookie identifiers and similar tracking technologies (see Section 9)
2.6 Communications Data
- Support ticket content, email correspondence, and live chat transcripts
- Feedback, survey responses, and complaint records
- Records of your consent to receive marketing communications and any opt-out requests
3. How We Collect Your Data
bd99bd collects personal data through the following channels:
| Collection Method | Description |
|---|---|
| Direct submission | Data you provide when registering an account, completing KYC verification, contacting support, or submitting a withdrawal request. |
| Automated collection | Technical data collected automatically when you access the bd99bd website, including IP address, device identifiers, and session activity via server logs and analytics tools. |
| Cookies and tracking | First-party cookies and similar technologies placed on your browser to maintain session state, remember preferences, and measure platform performance. |
| Payment processors | Transactional confirmation data received from bKash, Nagad, Rocket, Upay, SureCash, and Tap when you initiate a deposit or withdrawal. |
| Identity verification partners | Where we use third-party KYC service providers to validate identity documents, those providers may share verification status and risk scores with bd99bd. |
| Fraud prevention services | Risk signals and device fingerprint data from fraud detection technology partners used to identify suspicious account activity and protect all players. |
4. How We Use Your Personal Data
bd99bd uses personal data collected from players for the following clearly defined purposes:
- Account creation and management: To register your account, verify your identity and age, maintain your account settings, and provide you with access to the full bd99bd platform.
- Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, SureCash, and Tap, and to maintain accurate financial records for each account.
- Platform delivery and improvement: To provide casino games, live dealer tables, sports betting markets (including BPL, IPL, and T20 World Cup), and all other features of the bd99bd platform, and to continuously improve service quality based on aggregated usage data.
- Regulatory compliance: To comply with applicable anti-money laundering (AML) requirements, responsible gaming obligations, and any other legal or regulatory duty applicable to the operation of bd99bd.
- Responsible gaming: To monitor gameplay patterns that may indicate problem gambling behaviour and to administer voluntary tools such as deposit limits, session time reminders, and self-exclusion requests.
- Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, bonus abuse, and other prohibited conduct as defined in the bd99bd Terms & Conditions.
- Customer support: To respond to your enquiries, complaints, and support requests in a timely and effective manner.
- Marketing communications: Where you have provided explicit consent, to send you promotional offers, bonus notifications, and platform updates relevant to your interests. You may withdraw this consent at any time by contacting support.
- Legal claims and dispute resolution: To establish, exercise, or defend legal claims arising from your use of the bd99bd platform.
5. Legal Basis for Processing
bd99bd processes personal data on one or more of the following lawful bases, depending on the nature and purpose of the processing activity:
| Legal Basis | Processing Activities Covered |
|---|---|
| Contractual necessity | Account registration, payment processing, game delivery, KYC verification, and all processing strictly necessary to fulfil our obligations to you as a registered player. |
| Legal obligation | AML compliance, age verification, record-keeping obligations, and responding to lawful requests from competent regulatory or law enforcement authorities. |
| Legitimate interests | Fraud detection and prevention, platform security monitoring, responsible gaming interventions, and improving our services through aggregated analytics — where these interests are not overridden by your fundamental rights. |
| Consent | Sending marketing communications and promotional offers. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal. |
7. Data Retention
bd99bd retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention guidelines apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years after closure (for AML compliance) |
| KYC / identity verification documents | Duration of account + 5 years after closure |
| Financial transaction records | 7 years from the date of the transaction |
| Gameplay and betting logs | 5 years from date of activity |
| Customer support communications | 3 years from the date of the last interaction |
| Marketing consent records | Until consent is withdrawn, plus 1 year thereafter |
| Technical / server log data | 12 months on a rolling basis |
| Cookie / analytics data | Up to 13 months from collection |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual. Anonymised aggregated data may be retained indefinitely for statistical and platform improvement purposes.
8. Data Security Measures
bd99bd employs a layered approach to data security, implementing both technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, destruction, or alteration. Key security measures include:
- 256-bit SSL/TLS encryption on all data transmitted between your browser and bd99bd servers.
- Encryption at rest for sensitive personal data stored in our databases, including identity documents and payment method references.
- Access controls: Personal data is accessible only to bd99bd staff and authorised third-party processors who have a documented need for access in order to perform their roles. All access is logged and audited.
- Password security: Account passwords are stored using industry-standard one-way cryptographic hashing with salt. bd99bd staff cannot retrieve your plain-text password.
- Regular security assessments: bd99bd conducts periodic internal reviews of data processing activities, access logs, and technical security controls.
- Incident response: In the event of a personal data breach that poses a risk to your rights and freedoms, bd99bd will notify affected players without undue delay and take immediate remedial action.
10. Your Data Protection Rights
As a bd99bd player, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our Data Protection contact at [email protected] with the subject line "Data Rights Request". bd99bd will respond within 30 days of receiving a valid, verifiable request.
11. Minors and Age Verification
bd99bd is strictly an adults-only platform. We do not knowingly collect or process personal data relating to individuals under the age of 18. Age verification is a mandatory step in the bd99bd registration and KYC process.
If bd99bd discovers or has reasonable grounds to suspect that an account is operated by a person under 18 years of age, we will immediately suspend the account, initiate a full investigation, and permanently close the account if the suspicion is confirmed. Any funds deposited by or on behalf of a minor will be returned to the originating payment method, minus any amounts wagered, and the matter may be referred to the appropriate authorities.
If you believe that a minor has registered on bd99bd, please contact us immediately at [email protected] so that we can take prompt action.
12. International Data Transfers
bd99bd's primary data processing operations are oriented toward serving Bangladesh-based players. However, some of our third-party service providers — including certain game studio providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) and cloud infrastructure partners — may process data in jurisdictions outside Bangladesh.
Where personal data is transferred internationally, bd99bd ensures that appropriate safeguards are in place to protect that data to a standard consistent with this Privacy Policy. These safeguards may include contractual clauses that require the receiving party to protect the data to equivalent standards, or reliance on the third party's certified security and compliance framework.
By using the bd99bd platform and submitting personal data, you acknowledge and consent to the possibility that your data may be processed in jurisdictions outside Bangladesh as described in this section.
13. Changes to This Privacy Policy
bd99bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. When we make material changes, we will update the "Last Updated" date at the top of this page and, where the changes are significant, notify registered players by email or via a prominent notice on the bd99bd platform.
We encourage you to review this Privacy Policy periodically to stay informed about how bd99bd collects and uses your personal data. The most current version of this policy is always available at bd99bd.club/privacy-policy. Your continued use of bd99bd following the publication of an updated policy constitutes your acceptance of the changes.
14. Contact Us — Data Protection Enquiries
If you have any questions, concerns, or requests relating to this Privacy Policy or bd99bd's handling of your personal data, please contact our support team using the details below. Please include "Privacy Policy" or "Data Rights Request" in the subject line so that your message is directed to the appropriate team member.
Available: 24 hours a day, 7 days a week
Response time: Within 30 days of receipt of a verified data subject request.
Time zone: Bangladesh Standard Time (BST, UTC+6)
For responsible gaming concerns — including requests for self-exclusion, deposit limits, or account cooling-off periods — please visit our Responsible Gaming page or include "Responsible Gaming" in the subject line of your email to ensure the fastest possible response.
Our Terms & Conditions set out the full rules governing your use of bd99bd, including account eligibility, bonus terms, gameplay rules, and prohibited conduct. Reading both documents gives you a complete understanding of your rights on the platform.
bd99bd provides deposit limits, session time reminders, cool-off periods, and self-exclusion tools to help players maintain healthy gambling habits. All tools are available free of charge and can be activated instantly via support.
Have questions about how bd99bd handles bKash deposits, account verification, or bonus eligibility? Our FAQ page provides clear, direct answers to the most common player enquiries without needing to contact support.
Explore competitive odds on BPL, IPL, and T20 World Cup markets on the bd99bd cricket betting platform. All data collected in connection with your betting activity is handled in strict accordance with this Privacy Policy.
Your Privacy Matters at bd99bd
We are committed to keeping your data secure and your rights protected at every stage of your bd99bd experience. If you have reviewed this policy and are ready to explore the platform, visit our casino, check out our FAQ, or read our full Terms & Conditions for complete details.